How it works

Homework first. You decide.

We look at your business before we ever ask for your time. Then it’s simple: a short chat, a fixed price, a build you approve at every step, and care after launch.

  1. Before we ever call

    We do our homework

    We look at your website, your Google listing and how your calls are handled — so the first conversation is about your business, not a sales script.

    Your part: Nothing yet.

  2. Day 1

    A free 15-minute chat

    We share what we found and ask what you actually need. If we can’t help, we’ll say so and point you somewhere useful.

    Your part: Fifteen minutes and an honest answer or two.

  3. Within 2 business days

    A fixed-price proposal

    One page, plain English: what we’ll build, what it costs, when it’s done. No lock-in contracts. You decide — no chasing, no pressure.

    Your part: Say yes, no, or “change this bit”.

  4. Websites 2–4 weeks · Receptionist 7–10 days

    We build it

    You see a first draft within 7 days. We do the writing, design and setup; you review and approve. Nothing goes live without your OK.

    Your part: Photos, logins, and a yes on the final version.

  5. Ongoing

    We look after it

    Hosting, updates, small changes and a monthly plain-English report. For receptionists we review calls and keep tuning the answers.

    Your part: Run your business.

Our promises

Things we always do.

Reply within one business day

Every enquiry gets a real answer from a real person.

A fixed price in writing

Before any work starts. If scope changes, we talk first.

Nothing live without your OK

You approve the design, every page and every receptionist answer.

No lock-in contracts

Monthly services cancel with 30 days’ notice. You keep your site.

Your data stays yours

Never sold, never shared. Delete it any time you ask.

We’ll say if we can’t help

And point you somewhere useful instead of selling you something.

From you

What we’ll need.

Not much. We do the writing, design, setup and fiddly technical bits.

  • Thirty minutes to tell us about your business
  • Your logo, if you have one (we can tidy it up)
  • A handful of real photos — your phone is fine
  • Access to your domain and Google Business Profile, or we’ll set them up with you
  • Feedback on drafts within a few days

If we contacted you first

Why you heard from us.

We sometimes reach out to businesses we think we can genuinely help. Here’s exactly how that works, because you deserve to know.

What we look at

Only public information: your website, your Google Business Profile and how your business presents online. We don’t buy lists, and we don’t scrape personal details.

How we get in touch

A short email or call that explains what we noticed and offers a free chat. If our receptionist technology makes the call, it says so if asked.

If you’re not interested

Tell us once — reply, unsubscribe or just say so on the phone — and we’ll record it and never contact you again. No follow-up sequence, no hard feelings.

Contact us or read our privacy policy.

Free · no pressure · 15-minute chat

Step one is a chat.

A free 15-minute call. We’ll tell you what we found, what we’d fix, and what it would cost. If we can’t help, we’ll say so.